Media Connection. Fulfillment & Refund Policy Date 02/04/2024
- 1. Refund Eligibility : Refunds are applicable only in cases where our advertising and marketing services have not been rendered as agreed upon in the signed contract.
- 2. Cancellation Procedure : Clients must notify us in writing, specifying the reason for cancellation. Cancellation requests made within 3 days of the contract initiation may be eligible for a full or partial refund, based on services not yet delivered.
- 3. Refund Process : Refund requests will be reviewed within 3 business days. Approved refunds will be processed through the original payment method.
- 4. Non-Refundable Services : Certain services, clearly communicated in the contract, may be deemed non-refundable after initiation.
- 5. Service Disputes : Clients dissatisfied with services delivered should communicate concerns promptly to explore resolution options.
- 6. Contract Termination : Early termination of the contract by the client does not automatically qualify for a refund unless outlined in the agreement.
- 7. Changes to Services : Any modifications or changes requested by the client may impact refund eligibility and will be evaluated on a case-by-case basis.
- 8. Communication Protocol : All refund and cancellation requests must be sent to ATM Media Connection by registered US mail with relevant details.
- 9. Policy Updates : We reserve the right to amend this policy with or without notice. Clients will be bound by the policy in effect at the time-of-service initiation. By engaging in our services, clients agree to abide by the terms outlined in this refund policy.
- 10. For any products that are ordered or paid for through our website or pay online portal we offer no guarantees that the product will meet your quality standards and we offer no implied warranties of any kind.
- 11. Should there be any kind of defect or malfunction of the product please immediately notify us within 3 business days by registered US mail to ATM Media Connection and we will assist you in communicating with the manufacturer or reseller to help replace or resolve the issues. This is not a guarantee on our part that your product will be replaced or refunded by ATM Media Connection, a reseller, third party or the manufacturer.